Eligibility Pro

From front desk to fully automated

How Eligibility Pro works

Today — manual

  1. 01Receptionist identifies an insured patient
  2. 02Opens the right payer portal and logs in
  3. 03Types the Emirates ID and patient details
  4. 04Cross-checks insurer, dates and plan
  5. 05Re-keys everything into registration and attaches proof

With Eligibility Pro

  1. 01Patient flagged as insured in the hospital system
  2. 02Eligibility Pro picks the correct payer portal
  3. 03Submits the request and reads the response
  4. 04Captures cover, co-pays and the eligibility document
  5. 05Fills registration on check-in — receptionist just confirms

The automated workflow

Patient arrives
Insured case flagged
Eligibility Pro takes over
Identifies payer portal
Submits eligibility request
Eligible?
No
Captures proof and attaches to file
Done
Yes
Captures insurance details
Appointment or walk-in?
Appointment
Holds details until check-in
Walk-in
Transfers data to hospital system
Attaches eligibility document
Done
Try it live